The Iowa Baby Ladies | The Iowa Baby Lady, LLC | Nurtured Doula Trainings
Effective Date: October 13, 2026
The Iowa Baby Ladies, operated by The Iowa Baby Lady, LLC, respects your privacy and is committed to handling your personal information with care, professionalism, and discretion.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, inquire about services, register for educational programs, or otherwise interact with our business.
This policy applies to our birth doula services, postpartum doula services, childbirth and parenting education, professional doula trainings, and other services offered through The Iowa Baby Ladies and Nurtured Doula Trainings.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact form or request information about our services.
- Schedule a consultation or appointment.
- Register for childbirth, parenting, or professional training classes.
- Purchase services, courses, or educational materials.
- Complete an intake form, contract, survey, or evaluation.
- Subscribe to email communications.
- Communicate with us by email, telephone, text message, or other means.
Information collected may include your name, email address, phone number, mailing address, billing information, expected due date, service preferences, and other information relevant to your inquiry or services.
When you visit our website, certain technical information may also be collected automatically, including your IP address, browser type, device information, and website activity.
2. Pregnancy, Birth, and Family Information
As a provider of pregnancy, birth, and postpartum support, we recognize that families may share sensitive personal information with us.
This may include information about pregnancy, birth preferences, medical history, infant care, feeding experiences, family circumstances, or postpartum recovery.
We collect and use this information when reasonably necessary to understand your needs, provide requested services, coordinate support, and communicate with you.
We treat this information with particular care and limit access to individuals who have a legitimate need for it in connection with providing services or administering our business.
We do not intentionally use sensitive information shared during doula care for unrelated advertising purposes.
The Iowa Baby Ladies provides nonmedical support and education. Our services do not replace individualized medical advice or care.
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide requested information.
- Schedule consultations, classes, trainings, and doula services.
- Match families with appropriate doulas and coordinate care.
- Process registrations, purchases, invoices, and payments.
- Provide access to educational courses and materials.
- Communicate regarding appointments, services, training schedules, and important updates.
- Maintain client and student records.
- Improve our services, programs, and website experience.
- Send educational resources, newsletters, or promotional communications when permitted by law.
- Fulfill legal, financial, and administrative obligations.
We use personal information for legitimate business purposes related to providing and improving our services.
4. Sharing Information
We do not sell client or student contact information as a mailing list.
We may share relevant personal information with authorized team members, independent contractor doulas, instructors, or service providers when reasonably necessary to deliver the services you request.
We may also share information with third-party companies that assist with:
- Client management and scheduling.
- Contracts, invoices, and payment processing.
- Online course hosting and delivery.
- Email and business communications.
- Accounting and recordkeeping.
- Website hosting, maintenance, and analytics.
These providers may process information according to their own applicable privacy policies and contractual obligations.
We may disclose information if required by law, to respond to lawful requests, or to protect our legal rights.
We do not share sensitive client information with healthcare providers, family members, or other outside parties for care coordination without appropriate permission, except when legally required or otherwise permitted by applicable law.
5. Third-Party Websites and Services
Our website and business operations may use third-party services, including Dubsado, Thinkific, Stripe, Doula Connect, and QuickBooks.
When you interact with these platforms, your information may also be subject to their respective privacy and security policies.
Our website may contain links to other websites or resources. We are not responsible for the privacy practices of websites operated by unrelated third parties.
We encourage you to review the privacy policies of any external services you use.
6. Payments and Financial Information
Payments may be processed through secure third-party payment providers.
We do not independently store complete credit card numbers through our website. Payment processors manage payment information in accordance with their security procedures and applicable requirements.
We may retain transaction records, billing details, and payment histories for accounting, customer service, and legal purposes.
7. Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and evaluate our marketing efforts.
These technologies may collect information about website visits, browser activity, device information, and interactions with our content.
Some third-party analytics or advertising providers may collect information through cookies, pixels, or similar tools, depending on the services enabled on our website.
You may adjust certain cookie preferences through your browser or other available privacy controls.
Where required by law, we will provide additional choices or consent mechanisms for applicable tracking technologies.
8. Email and Text Communications
When you provide your contact information, we may communicate with you regarding inquiries, appointments, purchases, educational programs, and services.
We may also send newsletters, educational resources, promotional announcements, or information about upcoming classes and trainings when permitted by law.
You may unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting us directly.
Unsubscribing from promotional communications does not prevent us from sending essential messages related to your existing services, registrations, or transactions.
9. Photography, Testimonials, and Promotional Materials
We may occasionally request permission to use photographs, testimonials, reviews, or educational feedback in promotional materials.
When identifiable client or student images, personal experiences, or testimonials are used for promotional purposes, we will obtain appropriate authorization.
Participation in photographs, testimonials, or promotional activities is voluntary unless separately agreed to under a specific program or event arrangement.
We take additional care when photographs or information involve babies and children.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
Access to personal information is limited as appropriate to individuals who need the information for legitimate business purposes.
Although we work to protect your information, no website, electronic communication, or digital storage system can guarantee complete security.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill contractual obligations, comply with legal requirements, and resolve disputes.
Retention periods may vary based on the type of information and the purpose for which it was collected.
When information is no longer reasonably necessary, we may securely delete or otherwise appropriately dispose of it, consistent with applicable requirements.
12. Your Privacy Rights and Choices
You may contact us to:
- Request information about the personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information, subject to applicable laws and recordkeeping obligations.
- Update your communication preferences.
- Ask questions about how your information is used or shared.
We will review and respond to privacy requests in accordance with applicable law. We may need to verify your identity before processing certain requests.
Depending on your state of residence and applicable law, you may have additional privacy rights, including rights regarding access, deletion, data portability, and certain uses of personal information.
Where applicable, you may also request to opt out of qualifying targeted advertising or sales of personal data and appeal a decision regarding a privacy request. Please contact us using the information below to exercise available rights or request information about our appeals process.
13. Children’s Privacy
Our website, purchasing systems, and educational programs are primarily intended for adults.
We do not knowingly collect personal information directly from children under age 13 through our website without appropriate parental consent.
Parents and caregivers may voluntarily provide information about their children when requesting doula services, registering for classes, or arranging family support.
If you believe a child has submitted personal information directly to us without appropriate authorization, please contact us so we can review the situation.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage visitors to review this policy periodically.
15. Contact Information
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
The Iowa Baby Lady, LLC
Doing business as The Iowa Baby Ladies and Nurtured Doula Trainings
Website: www.theiowababylady.com
Email: katie@theiowababylady.com
